Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

 

Military Experience Welcome!! 

 

Military Experience Welcome!! 

Comcast is on a mission to make the Customer Experience our Best Product. Working with the Customer Experience Team as a 10-week, fulltime intern will provide you exposure to many aspects of a Fortune #32 company. Utilizing analytical tools and advanced Excel skills, this role will be responsible for pinpointing local process opportunities to reduce customer effort in problem resolution. Through analysis of data, interviewing internal teams and finding root causes, this internship will ultimately make a recommendation on how we sustainably change how we do business and care for our customers.

 

-   Understand our Operating Principles; make them the guidelines for how you do your job

-   Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

-   Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

-   Win as a team - make big things happen by working together and being open to new ideas

-   Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

-   Drive results and growth

-   Respect and promote inclusion and diversity

-   Do what's right for each other, our customers, investors and our communities

 

-   Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

-   Other duties and responsibilities as assigned.

*   Strong interest in the media, technology and connectivity industries

*   Desire to pursue a career in Marketing and Sales or other related fields

*   Currently pursuing a Bachelor’s degree from a U.S. College or University

*   Academically enrolled the semester after your internship and graduating by Summer 2021

*   Minimum 3.0 GPA

*   Ability to relocate post-graduation if offered and accepted a full-time position

*   Authorization to work in the United States

 

 

Comcast is an EOE/Veterans/Disabled/LGBT employer